Last updated: January 11, 2022
Welcome to the basiliquenotredame.ca website (hereinafter referred to as the “Website”). This Website is operated and administered by La Fabrique de la paroisse Notre-Dame de Montréal (hereinafter referred to as the “Basilica”). On this Website, the terms “we,” “us” and “our” refer to the Basilica. This Website is available to you on the condition that you accept all of the terms, conditions, policies and notices set out herein.
Protection of personal information
You agree to abide by our Netiquette Policy when using our Website or interacting with the Basilica through our various digital platforms. Click here to read it.
User account and password
When you make a purchase from our box office, you must create a Ticketpro account, the platform through which we sell our tickets, or log in with your existing Ticketpro credentials, if you have them. You agree to provide true, accurate and current information about yourself and to keep it up to date such that it remains accurate and complete.
You are solely responsible for maintaining the confidentiality and security of your user account and associated password, and for all activities that occur under your user account and password.
You undertake to notify Ticketpro of any unauthorized use of your user account or password at the following email address: firstname.lastname@example.org.
Purchases at our box office and refund and exchange policy
You agree to provide current, complete and accurate purchase and account information for all purchases made at our box office. You agree to promptly update your account and any other information, including your email address as well as your credit card numbers and their expiration dates, so that Ticketpro, our partner, can finalize your transactions and contact you if necessary.
We reserve the right to change the prices displayed at our box office without prior notice.
Purchases made at our box office are subject to our refund and exchange policy, available in the Frequently Asked Questions section of our Website. Please take the time to read it before making a purchase at our box office.
We either own the intellectual property rights for the publicly available content on our Website, including the underlying HTML text, other text, videos and images (including the layout of this Website), or are authorized by the owners of the intellectual property rights to use the content on our Website. All images, videos, content and other elements on our Website are also copyrighted works, and we (subject to the rights of our licensors under applicable agreements and arrangements) hold all rights to them.
You must comply with all other notices and other copyright restrictions on our Website. Reproducing, distributing or sharing copyrighted material from our Website without our prior consent is prohibited. You may display on your computer, download or print a copy of the information on our Website for personal, non-commercial use only.
All trademarks included on this Website are the property of their respective owners.
You are prohibited from using our Website:
(a) For illegal purposes;
(b) To induce others to perform or participate in illegal acts;
(c) To violate any regional order or any international, federal, provincial or state law, rule or regulation;
(d) To upload, post, share, distribute or otherwise reproduce any content in a manner that would infringe our or any third party’s intellectual property rights;
(e) To harass, abuse, insult, harm, defame, slander, denigrate, intimidate or discriminate against any person because of that person’s gender, sexual orientation, religion, ethnicity, race, age, origin or disability;
(f) To post, share or otherwise distribute material containing a virus, Trojan horse, worm or other harmful or disruptive component;
(g) To collect or track the personal information of others, claim to be someone else, or submit false or misleading information;
(h) To send spam, phish, pharm, extort information, or browse, explore or analyze the internet (or any other resource);
(i) For obscene or immoral purposes; or
(j) To undermine or circumvent the security measures of our Website, any other website or the internet.
Disclaimer and limitation of liability
You view the content and browse this Website at your own risk. The Website and the content available on it are provided as is. The Basilica makes no warranties regarding the Website, its content or functionality. We do not warrant or claim that the operation of or access to the Website will be uninterrupted or error-free or that defects or reported errors on our Website will be corrected.
We cannot warrant that the Website or its hosting server are free of viruses or harmful components or that the transmission of communications through the Website or its features will be secure or uninterrupted. We do not warrant the quality, accuracy or completeness of any statement or information on our Website. All information, statements and products available on our Website are provided as is, without warranty or condition of any kind.
You agree that, from time to time, we may deactivate the Website for indefinite periods of time or limit access to it without prior notice to you.
The Basilica assumes no liability for the costs of data losses, damage to or repair or replacement of property, materials or equipment, or any other damage resulting from your use of or inability to use this Website or the content that it contains.
Some content available through our Website may include material from third parties. Some links may direct you to websites whose owners are not affiliated with the Basilica. We have no control over and may not be held liable for the content of linked webpages.
We are always happy when our customers and visitors contact us and let us know how we can improve our Website. Any comments, criticisms, ideas and suggestions provided to us regarding how we can improve the Basilica Website (hereinafter referred to as the “Comments”) will be our sole and exclusive property. By leaving us Comments, you irrevocably assign all of your rights, titles and interest related to such Comments to us and waive your moral rights to such Comments. We reserve the right to remove any Comments and use them in any way whatsoever, without any obligation to you. You also waive any and all claims against the Basilica related to our use of Comments.
Applicable laws and dispute resolution
Fabrique de la paroisse Notre-Dame de Montréal
424 Saint-Sulpice Street
H2Y 2V5 CANADA